KÓRA+ Terms & Conditions
1. Introduction
These Terms & Conditions govern your use of the KÓRA+ website and the purchase of our products.
By accessing our website or purchasing from us, you agree to comply with and be bound by these Terms.
If you do not agree, please do not use our services.
2. Products & Services
KÓRA+ offers handcrafted beverages and branded merchandise including, but not limited to:
We reserve the right to:
3. Orders & Payments
By placing an order, you confirm that:
We reserve the right to:
If your order is cancelled, you will be refunded in full.
4. Pricing & Financial Transactions
All prices are listed in GBP (£) unless otherwise stated.
We may update pricing at any time without prior notice.
We are not responsible for:
5. Delivery
Estimated delivery times are not guaranteed.
KÓRA+ is not liable for:
Customers are responsible for ensuring shipping details are correct.
6. Returns & Refunds
Returns are governed by our Return & Refund Policy.
We reserve the right to refuse returns that do not meet our policy requirements.
7. Website Use
By using our website, you agree NOT to:
We reserve the right to restrict or permanently disable user access if these rules are violated.
8. Intellectual Property
All content on this website is the property of KÓRA+, including:
You may not:
Without written permission from KÓRA+.
Unauthorised use may result in legal action.
9. Limitation of Liability
KÓRA+ is not liable for:
Our total liability shall not exceed the amount paid for the product purchased.
10. Accuracy of Information
We aim to provide accurate product descriptions and pricing. However, we do not guarantee that all information is error-free.
We reserve the right to correct errors at any time without prior notice.
11. Account Suspension
If users create accounts on our platform, we reserve the right to:
For violation of these Terms.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content, privacy policies, or practices.
13. Changes to Terms
We reserve the right to update these Terms at any time.
Continued use of our website constitutes acceptance of the updated Terms.
14. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes shall be resolved under UK jurisdiction.
KÓRA+ Return & Refund Policy
At KÓRA+, we take pride in the quality of our products. If you are not completely satisfied with your purchase, we’re here to help.
1. Terms of Return
You may return eligible items within 14 days of receiving your order.
To qualify for a return:
Returns requested after 14 days of delivery may not be accepted.
2. Condition of Return
Items must be returned in their original condition:
We reserve the right to refuse a return if the item does not meet these conditions.
3. Reasons for Return
We accept returns under the following circumstances:
If your item arrives damaged, please contact us within 48 hours of delivery and provide photos.
4. How to Initiate a Return
To start a return, please contact us at:
Please include:
Once approved, we will provide return instructions.
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
5. Refund Process
Once we receive and inspect your returned item:
You will receive an email confirmation once your refund has been processed.
6. Non-Returnable Items
The following items cannot be returned:
7. Exchanges
We currently offer exchanges for size only (subject to stock availability). If your preferred size is unavailable, a refund will be issued.
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